| Issue | Cause | Remedy |
| Cloudy Water |
Contaminants in the water which are too small to filter out. Sanitisers have dropped too low. | Check chemicals balances and adjust, shock dose spa. Clean the Filter. Read Article “How to Fix Cloudy Water” |
| Foam |
Build up of body lotions, cosmetics, laundry detergent or organic contaminants. | For new water, leave to settle for a few days, if still foam present add one small capful of antifoam, then pool clarifier 100ml per 1000 litre of water, clean the filter, address chemical balances. |
| Green Water |
Organic contaminants causing an active bacteria to grow in the water. Lack of cleanliness and sanitisers have dropped too low. | Urgent action required, drain and clean all surfaces with a chlorine solution, flush pipes with a double shock treatment, clean the filter, refill and address chemical balances. Read Article “White Mould” to resolve (same process). |
| Brown Water |
Organic contaminants causing an active bacteria to grow in the water. Lack of cleanliness and sanitisers have dropped too low. | Urgent action required, drain and clean all surfaces with a chlorine solution, flush pipes with a double shock treatment, clean the filter, refill and address chemical balances. Read Article “White Mould” to resolve (same process). |
| White Mould (Fungai) |
Build up of body lotions, cosmetics, laundry detergent or organic contaminants. |
Urgent action required, drain and clean all surfaces with a chlorine solution, flush pipes with a double shock treatment, clean the filter, refill and address chemical balances. Read Article “White Mould” to resolve (same process). |
| Skin/Eye Irritation |
High levels of chlorine, bromine or incorrect alkalinity/pH levels. |
Address chemical balances, part empty and refill with fresh water. |
| Scale & Stains |
High Calcium Hardness | Drain water and clean with equal parts of white vinegar and distilled water, rinse and refill. Read Article “Lime Scale & Stains” |
| Corrosion/Etching | Presence of metals in water (iron, copper, etc) | Test total alkalinity levels and if necessary increase with sodium bicarbonate (pH plus). Address chemical balances. |
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